Frequently Asked Questions

Why run background checks?2019-01-27T05:56:55+00:00

Information provided to you by applicants rarely tells the whole story. Consider this statistic: Nearly 51% of the job applications and resumes of applicants contain misinformation or out-right lies. By conducting background screening, you can safeguard your company from the risks and liabilities associated with hiring untrustworthy employees. In addition, by having a background screening policy in place, you will encourage job applicants to be more forthcoming and honest on their resumes and in applications.

What is negligent hiring?2019-01-27T05:57:01+00:00

Over two million crimes are committed in the workplace each year. If an employee harms someone on the job, your business can be held liable for negligent hiring. What’s more is companies typically lose about 80% of these lawsuits, which cost an average of $1 million, but can be upwards of $40 million.

What screening services do you offer?2019-01-27T05:57:09+00:00

TSS is a full service background check provider with access to all the necessary databases, including:

  • Social Security Trace and Address History
  • Criminal Records Search by County
  • National Criminal Database Search
  • Federal Criminal Records Search
  • Drug Screening
  • Registered Sex Offender Search
  • DMV Department of Motor Vehicles Driver’s License History
  • Education Verification
  • Employment Verification
  • Professional License Verification
  • Employment Credit Check
  • Tenant Screening
  • Tenant Credit Reports
How will I receive screening reports and information?2019-01-27T05:57:18+00:00

Results are available on our secure, encrypted web-based portal, which you can access 24/7. There is no software to buy; it’s a free portal offered exclusively to our clients. In addition, we can fully integrate your system with ours to eliminate any duplicate data entry. As always, should you have any questions about a report or detail, call (860) 591-5225 .

What type of screening should our company do for our employees?2019-01-27T05:57:25+00:00

TSS advises its clients to determine the level of security they are seeking for a particular position. While you might want to check an applicant’s driving history, if that employee is not going to be driving for employment-related purposes, then it’s a waste of your resources. At TSS, we will conduct a needs assessment to identify screening gaps and help you to determine the most appropriate and cost effective solution for your applicants.

Is The Screening Source, LLC compliant with the Fair Credit Reporting Act (FCRA)?2019-01-27T05:57:31+00:00

Yes. TSS is considered a Consumer Reporting Agency (CRA) and therefore is mandated by the FCRA to comply with all FCRA guidelines, rules and regulations.

How long does it take to complete a background check order?2019-01-27T05:57:38+00:00

Our clients have come to expect completed reports virtually instantly. Sometimes delays can happen that TSS cannot control. Any adverse information is reviewed by our licensed Private Investigators to make sure you have the most accurate information available. In addition, most of the locations we need to obtain records from are closed on weekends and holidays. Also, we sometimes have to request for copies of certain records from governmental agency responsible for maintaining them and are at their mercy.

Does TSS charge monthly minimum fees or setup fees?2019-01-27T05:57:47+00:00

No. TSS believes every business organization should screen their applicants large, medium or small. Therefore we do not penalize a smaller organization based on volume.

How long does it take to set up an account with TSS?2019-01-27T05:57:54+00:00

TSS can usually set up an account for your organization within 2-3 business days. When setting up an account, TSS has to ensure your organization is protected and in compliance with state and federal law. This is an added benefit when you partner with us. There is a Disclosure and Authorization (D&A) form you will need to provide your applicants to make sure you are in compliance with the FCRA. This is just one step TSS takes to make sure you are protected.

What is the Social Security Address Trace Report?2019-01-27T05:58:00+00:00

A social security address trace report shows names and addresses associated with the entered social security number.

What is a SSN Trace used For?2019-01-27T05:58:06+00:00

The SSN Trace when run with criminal searches increases the accuracy of criminal reports because it can provide additional identifiers which may help link the
applicant to the criminal information. The SSN Trace can be used by the client to identify additional jurisdictions in which to run reports such as county or federal searches. The SSN Trace also can be used to verify the information provided by the applicant or as a tool for further research.

Where does the SSN Information come from?2019-01-27T05:58:13+00:00

SSN person search is based on data purchased from the 3 major credit bureaus, and there are also literally thousands of public sources that feed into it. Utility companies, mortgage companies, each time you fill out a survey and you agree (knowingly or inadvertently) that your name and information can be shared, forwarding of address cards at the post office, phone book records, data/identifiers pulled from public court records.

What does it mean if there is someone else’s name is on a SSN Address Trace Report?2019-01-27T05:58:20+00:00

Different names may show up on an SSN report which means the applicant may have gotten married or just changed their name entirely. The most common reason for an unrelated name on the SSN Trace is due to data entry errors when entering SSN on any applications or documents. This does not mean that someone else is using the applicant’s SSN.
A SSN report may show “NO RECORDS FOUND” which could mean the applicant has very little or no address history or the individual may have recently been issued their social security number

What is the Social Security Trace Report NOT used for?2019-01-27T05:58:26+00:00

The social security address trace report may NOT be used as the basis for adverse action. It is used to verify or correct information or as a tool for additional research. The social security address trace report does not signify someone’s eligibility to work in the US nor their immigration status.